Benefits and Results
The regression tests powered by TestComplete help Crestron identify issues much earlier in the application development process. Developers can thus program more stability into the company’s software tools. "Ultimately, this means our end-user customers enjoy a better overall experience when interacting with our software," Matesich said. "This not only helps retain and attract customers, it also keeps our channel resellers happy. Meeting the needs of both groups is critical to our success."
TestComplete also interacts effectively with Crestron’s other software tools, which previously presented a challenge. "We have run automated regression testing through TestComplete hundreds of times now, and in doing so we have identified hundreds of bugs that otherwise would have required manual testing to uncover," Matesich said. "We can also automatically upload the feedback into our development software tools so our programmers know exactly where any issues occur."
In addition to identifying bugs more quickly, Crestron also saves considerably on the technical resources required to eliminate the bugs. The company now has a much more automated and consistent regression testing process that generates a tremendous cost savings compared to manual testing.
Another key cost-savings benefit for Crestron comes through the deployment of SmartBear TestExecute, a light-weight, resource-friendly utility that allows testers to run TestComplete tests and view results on computers without TestComplete installed. Crestron can load TestExecute on remote computers and virtual machines in test labs to run tests on multiple physical and virtual machines, and then collect and merge the results into comprehensive reports.
"Throughout the pre-sales, deployment and post-production phases, SmartBear has been extremely helpful and continues to serve as an advocate of our testing success," Matesich concluded. "The support team is very responsive and works diligently with us through any issues that arise. They also proactively seek our input on enhancements we would like to see—this shows just how much they care about us."
- Deploy efficient process for regression testing of Web and desktop applications.
- Gain ability to program more stability into customer-facing applications.
- Enhance user experiences of customer-facing applications.
SmartBear TestComplete Solution
- Integrates efficiently with other software tools.
- Runs regression tests with any application regardless of development language.
- Enables test creation using one browser and then runs tests in other browsers.
- Identifies hundreds of bugs automatically.
- Eliminates need to assign manual testing resources.
- Exchanges data with other software tools to enhance developer efficiency.
- Helps ensure the company’s customer-facing applications perform reliably.
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