SmartBear Releases Results of 2021 State of Software Quality | API Survey

Findings show that developers continue to take on more responsibility around API testing and face increasing challenges around accelerated release cadence expectations
Somerville — October 05, 2021 —

SmartBear, a leading provider of software development and quality tools, has released the results of its annual State of Software Quality | API survey. First published in 2016, SmartBear has continuously surveyed the API community to identify industry benchmarks regarding the trends, best practices, methodologies, and tools used by software teams to manage the API lifecycle.  

With responses from over 1,600 API professionals from more than 17 different industries globally, this year’s findings show that new API standards continue to emerge to meet new challenges. The majority of API practitioners operate in this new multi-protocol landscape contributing to more complex architectures, increasing the need for tooling that drives standardization and ease of use. 

“As organizations adopt new API technology, having a view into what others are doing helps our customers understand the market and adoption trends,” said Joanna Schloss, Senior Vice President of Product Marketing at SmartBear. “Overall, we see new specifications coming to the market faster than existing ones will disappear, adding more complexity into the API environment. The need for tooling to meet teams where they are, agnostic of protocols and specifications, is becoming imperative in today’s market.” 

Key insights of the State of Software Quality | API survey include: 

  • - A majority of API practitioners operate in a multi-protocol landscape. Of those surveyed, 57% state they use three or more protocols within their organizations 
  • - Developers are increasingly involved in testing and are taking on more testing responsibilities with close to 60% reporting they are directly involved in API testing 
  • - “Ease of use” was reported as being the top factor driving API tool choice along with the most important characteristic consumers need in an API 
  • - The biggest obstacles to ensuring consistent quality of APIs as well as API documentation are “increasing demands for speed of delivery” and “limited time due to workload” 

SmartBear API experts will discuss key findings and more from the survey in a live webinar on Tuesday, October 5, 2021. Register here:

The 2021 State of Software Quality | API survey is available at:

About SmartBear

SmartBear provides a portfolio of trusted capabilities that give software development teams around the world visibility into end-to-end quality with AI-powered test management and automation, API development lifecycle, and application stability, ensuring each software release is better than the last. Our award-winning products include SwaggerHub, TestComplete, BugSnag, ReadyAPI, Zephyr, PactFlow, and Stoplight, among others. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. Learn more at, or follow on LinkedIn, Twitter, or Facebook.