Your Journey to Atlassian Jira Cloud with Zephyr
  March 16, 2021

As you may or may not know, Atlassian is accelerating their Journey to the Cloud. This has some important implications to anyone who uses Atlassian Server based products, including apps. Read on to learn how we support customers of Zephyr for Jira and Zephyr Scale as they transition to Cloud.

Supporting your Journey to the Cloud

As of February 2, 2021, Atlassian customers can no longer purchase or request a quote for new Server licenses. Existing customers can continue to purchase Server apps on Marketplace until February 2, 2023. However, Atlassian also announced they will stop providing support for Server products and apps on February 2, 2024.

This leaves Jira Server customers with the decision to either stick with Server products until 2024, or start planning their move to Jira Cloud.

At SmartBear, we are committed to providing the right tools to our customers, no matter where they are in their SDLC journey. Further, as we are a key partner to and strong advocate of Atlassian’s mission to improve the experience of software development teams, supporting their Journey to Cloud is a major focus for our development efforts.

“We stand side-by-side with Atlassian in the Journey to the Cloud. Ensuring that our customers can migrate to the Cloud is a top-priority”

Alex Zavorski, VP of Atlassian Products at SmartBear

A crucial part of this is to provide a smooth migration experience to Zephyr for Jira and Zephyr Scale customers as they transition to Cloud. Please refer to the FAQ below for key dates, recommended migration paths, and other useful resources.

What is the recommended path?

For most customers, we recommend waiting until Atlassian releases Jira Cloud Migration Assistant (JCMA), which is expected in May 2021.

This is a streamlined solution developed by Atlassian that helps you move projects, users, and groups from Jira Core or Jira Software on server to the cloud. Using JCMA will be an easy, safe, and Atlassian approved process to migrate your test data.

We are currently working with Atlassian to integrate Zephyr for Jira and Zephyr Scale with this tool, and you can follow along the progress in the respective Atlassian tickets for Zephyr for Jira and Zephyr Scale.

Interested customers can also sign-up for the migration-focused Early Access Program (EAP). Please note that this EAP is Atlassian Supported and Solution Partner assisted, so participation may not be guaranteed.

See below to learn more about the Jira Cloud Migration Assistant, or what data you will be able to migrate with this tool.

What data will I be able to migrate with Jira Cloud Migration Assistant?

Jira Cloud Migration Assistant is an application that helps you move projects, users, and groups from Jira Core or Jira Software on Server to Cloud. You’ll be able to migrate all the data for your test cases (including steps), test cycles, test plans and test executions (including attachments) when our migration app is complete. For general guidance on how to plan and migrate to Cloud, we recommend checking out the Atlassian Cloud Migration Center.

What can I do now to support the migration?

You have a couple of options to explore if you cannot wait until the official support for JCMA.

First, make use of the existing test-case importer for Zephyr Scale and Zephyr for Jira to migrate your testing data to Jira Cloud. Note that the importer will carry over your raw test cases, but no attachments, test cycles, or executions.

And second, if you have a more complex setup, we recommend reaching out to Zephyr for Jira or Zephyr Scale support to receive assistance.

Are there differences between Jira Server and Cloud versions of Zephyr?

If you’re moving from Jira Server to Cloud version of Zephyr for Jira or Zephyr Scale, it’s worth considering differences in features. We’ve created a handy comparison matrix where you can review these differences by hosting type in their respective docs – Zephyr for Jira and Zephyr Scale

Why should I choose to migrate to Jira Cloud?

For most customers, we recommend moving to Cloud. If you are a small- to medium-sized company with many distributed teams, the efficiency of Cloud could be a good choice. Also, depending on how many Jira users you have, migrating to Atlassian Cloud can be less costly.

However, if you are working in a regulated space like healthcare, finance, or government, you might want to explore Data Center or even a standalone test management solution.

How do I migrate my Server license to Jira Cloud?

All Cloud Licenses are managed by Atlassian. Please raise a ticket with Atlassian to start towards a solution.

What are the key differences between Zephyr test management solutions?

Zephyr test management consists of three different solutions – Zephyr for Jira, Zephyr Scale, and Zephyr Enterprise. While on the surface they offer similar functionality, there are some important differences that make them a better fit depending on your company’s size and requirements. In short, Zephyr for Jira and Zephyr Scale are Jira add-ons available through the Atlassian Marketplace, while Zephyr Enterprise is a standalone test management solution that also comes with tight Jira integration. Check out the guided tour of the Zephyr product family, or take a look at the comparison sheet for a detailed feature by feature rundown.

Keep this blog bookmarked

Implementing a smooth migration path for our Jira Server app customers is our top priority. In the coming weeks and months, as we release more information on the available tooling and support, we will update our blog and respective migrations pages for Zephyr for Jira and Zephyr Scale, so keep those handy! As always, if you have any questions, please don’t hesitate to get in touch with our support team.