Yelp, a popular local search platform connecting millions of consumers with local businesses, faced challenges in maintaining app stability and user experience. By implementing BugSnag, Yelp improved their error monitoring processes, achieving a 99.98% stability target for their mobile applications.
Stable
Achieved a 99.98% stability target for mobile applications.
Refined
Improved user experience, reflected in impressive Google Play ratings.
Enhanced
Enhanced error detection and resolution processes.
Approach
- Adopted BugSnag for stability monitoring of Android and iOS applications.
- Integrated BugSnag into the release management process for daily alpha and weekly beta releases.
- Leveraged BugSnag’s Releases dashboard to monitor adoption numbers and stability scores.
- Implemented BugSnag’s trend analysis to understand and mitigate common error causes.
- Utilized BugSnag’s search functionality and error grouping to accelerate debugging.
Benefits
- Unified error monitoring process across mobile and web applications.
- Faster identification and resolution of critical issues.
- Improved product quality and user experience due to proactive error management.
- Reduced manual effort in error detection, allowing engineers to focus on innovation.
- Enhanced collaboration with BugSnag’s integrations to systems like Slack and Splunk.
BugSnag makes it easy to receive an alert whenever something goes wrong, and is extremely quick. Alerts allow triage to occur without delay, and BugSnag has no negative impact on app starts. BugSnag’s error libraries are completely open source, which allows us to actually look at the code. Detection is 100% faster when you have crash reporting.
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