How Yelp Achieved 99.98% App Stability with Insight Hub
Yelp, a popular local search platform connecting millions of consumers with local businesses, faced challenges in maintaining app stability and user experience. By implementing Insight Hub, Yelp improved their error monitoring processes, achieving a 99.98% stability target for their mobile applications.
Stable
Achieved a 99.98% stability target for mobile applications.
Refined
Improved user experience, reflected in impressive Google Play ratings.
Enhanced
Enhanced error detection and resolution processes.
Approach
- Adopted Insight Hub for stability monitoring of Android and iOS applications.
- Integrated Insight Hub into the release management process for daily alpha and weekly beta releases.
- Leveraged Insight Hub’s Releases dashboard to monitor adoption numbers and stability scores.
- Implemented Insight Hub’s trend analysis to understand and mitigate common error causes.
- Utilized Insight Hub’s search functionality and error grouping to accelerate debugging.
Benefits
- Unified error monitoring process across mobile and web applications.
- Faster identification and resolution of critical issues.
- Improved product quality and user experience due to proactive error management.
- Reduced manual effort in error detection, allowing engineers to focus on innovation.
- Enhanced collaboration with Insight Hub’s integrations to systems like Slack and Splunk.
"Insight Hub makes it easy to receive an alert whenever something goes wrong, and is extremely quick. Alerts allow triage to occur without delay, and Insight Hub has no negative impact on app starts. Insight Hub’s error libraries are completely open source, which allows us to actually look at the code. Detection is 100% faster when you have crash reporting."
— Antonio Niñirola, Core Android Engineering Manager at Yelp