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case study
How Recurly Manages 65 Million Active Monthly Subscribers with BugSnag’s Visibility Insights
Recurly is a subscription and billing management platform that supports thousands of businesses in managing their recurring revenue and creating strong connections with their subscribers. By leveraging BugSnag, Recurly maintains a stable, reliable platform, providing critical infrastructure to manage over 65 million active monthly subscribers for its customers.
Scalable
Successfully manages 65 million+ active monthly subscribers.
Fast
Achieves real-time error detection and mitigation.
Stable
Enhanced overall stability and increased uptime year over year.
Approach
- Implemented BugSnag across their entire tech stack for comprehensive error monitoring.
- Used BugSnag’s intuitive UI to quickly identify, categorize, and prioritize errors.
- Integrated BugSnag into their deployment workflow to catch and address issues immediately after code releases.
- Leveraged BugSnag’s real-time data and severity alerts to focus on critical errors and improve application performance.
Benefits
- Streamlined error monitoring process, saving significant time in identifying and resolving issues.
- Improved product quality and stability, leading to higher uptime and better user experience.
- Reduced manual effort in error detection, allowing engineers to focus on fixing issues rather than finding them.
- Faster onboarding of new engineers due to a unified and standardized error monitoring process.
BugSnag is by far the quickest and easiest way for our engineers to monitor errors. Our overall stability is improved. With BugSnag we find critical issues substantially faster, allowing us to either perform a rollback or push out a fix before our end users experience any issues.
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