• Products
    API hub
    • Design

      Collaborative API Development

    • Portal

      API Developer Portal

    • Explore

      Validate API Functionality

    • Testing

      Automated API Testing

    • Contract Testing

      API Integration Testing

    ReadyAPI

    Automated API Testing Platform

    Test hub
    • TestComplete

      Automated UI Functional Testing

    • BitBar

      Real Browser and Device Cloud

    • LoadNinja

      Automated UI Performance Testing

    • Reflect

      Codeless Automation with Gen AI

    • QMetry

      Test Management with Gen AI

    Zephyr

    Jira-Native Test Management

    Insight hub
    • Performance Monitoring

      Resolve Bottlenecks & Improve Responsiveness

    • Error Monitoring

      Debugging & Application Stability

    • Distributed Tracing

      Trace Issues Across Services

    AlertSite

    Global, Synthetic API Monitoring

    View All Tools

    Empowering QA Leadership: How User-friendly Automation Tools Drive QA Team Success

    View All Products →
  • Solutions
    Solutions
    API Lifecycle Observability Performance Testing
    Test Management UI Testing
    Integrations
    Source Code Management Collaboration
  • Resources
    Support
    AlertSite AQTime Pro BitBar Collaborator CucumberStudio LoadComplete LoadNinja PactFlow QAComplete
    ReadyAPI SwaggerHub SwaggerHub Explore TestComplete TestEngine TestLeft VisualTest Zephyr Zephyr Enterprise
    New Support Case
    Manage My Cases
    Resources
    Case Studies Webinars eBooks White Papers
    Academy Community Docs
    Blog
    Recent Posts
    What is Visual Testing?
    How to Use ChatGPT in Your Automated Tests
    About Us
    News
    Partners
  • Careers
  • Cart
  • Login
  • Try Any Tool for Free
    API Hub Insight Hub TestComplete ReadyAPI BitBar VisualTest Collaborator Zephyr QMetry Zephyr Essential Zephyr Enterprise LoadNinja AlertSite

How Recurly Manages 65 Million Active Monthly Subscribers with Insight Hub’s Visibility Insights

Recurly is a subscription and billing management platform that supports thousands of businesses in managing their recurring revenue and creating strong connections with their subscribers. By leveraging Insight Hub, Recurly maintains a stable, reliable platform, providing critical infrastructure to manage over 65 million active monthly subscribers for its customers.
Scalable

Successfully manages 65 million+ active monthly subscribers.

Fast

Achieves real-time error detection and mitigation.

Stable

Enhanced overall stability and increased uptime year over year.

Approach

  • Implemented Insight Hub across their entire tech stack for comprehensive error monitoring.
  • Used Insight Hub’s intuitive UI to quickly identify, categorize, and prioritize errors.
  • Integrated Insight Hub into their deployment workflow to catch and address issues immediately after code releases.
  • Leveraged Insight Hub’s real-time data and severity alerts to focus on critical errors and improve application performance.

Benefits

  • Streamlined error monitoring process, saving significant time in identifying and resolving issues.
  • Improved product quality and stability, leading to higher uptime and better user experience.
  • Reduced manual effort in error detection, allowing engineers to focus on fixing issues rather than finding them.
  • Faster onboarding of new engineers due to a unified and standardized error monitoring process.
"Insight Hub is by far the quickest and easiest way for our engineers to monitor errors. Our overall stability is improved. With Insight Hub we find critical issues substantially faster, allowing us to either perform a rollback or push out a fix before our end users experience any issues."
— Stacey Snyder, Senior Director of Engineering at Recurly
Get Started for Free
How Recurly Manages 65 Million Active Monthly Subscribers with Insight Hub’s Visibility Insights
Industry
Subscription & Billing Management

Key Products

Webinar
6 Steps to Achieving Performance Nirvana in 2016
Performance improvements are multifaceted: they can be challenging and sometimes
1 hour 2 minutes
Webinar
6 Steps to Become a .Net Performance Expert
To get you started, we are offering a tutorial-like webinar for testing performance
60 minutes
Webinar
6 Ways to Measure the ROI of Automated Testing
Join SmartBear's testing experts to discover what it means to transition from manual to
60 minutes
  • 0
  • 1
  • 2

Contact us

  • USA +1 617-684-2600
  • EUR +353 91 398300
  • AUS +61 391929960

Company

  • About
  • Careers
  • Contact Us
  • Newsroom
  • Partners
  • Responsibility

Resources

  • Academy
  • Community
  • Resource Center
  • Support

Products

  • API Hub
  • Insight Hub
  • TestComplete
  • ReadyAPI
  • Zephyr Enterprise
  • View All Products

Legal

  • Privacy
  • Security
  • Terms of Use
  • Website Terms of Use
Facebook Instagram Linkedin X YouTube

© 2025 SmartBear Software. All Rights Reserved.

LOGIN

Additional SmartBear Tools

  • AlertSite
  • QAComplete
  • BitBar
  • SwaggerHub
  • CucumberStudio
  • VisualTest
  • LoadNinja
Additional Links
SmartBear Community
Case Management
License System