SLA Monitoring
Prove your SLA compliance with independent third-party data
AlertSite measures availability and performance continuously from outside your network — providing the independent, third-party performance evidence that makes SLA reports credible.
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SLA monitoring built for accountability
Custom SLA targets
Set your own availability and response time targets per monitor, per application, or per customer. AlertSite tracks compliance against every target automatically.
Exportable SLA reports
Generate PDF and CSV SLA reports on demand or on a schedule. Share third-party uptime evidence with customers and stakeholders without manual data collection.
Independent third-party measurement
AlertSite data comes from outside your infrastructure — giving your SLA reports the credibility that internal monitoring can't provide.
Performance tracking
Set targets. Track compliance. Share proof.
AlertSite tracks every availability event against your configured SLA targets in real time. When the reporting period ends, your SLA report is ready — with uptime percentage, downtime duration, response time averages, and incident details in an exportable format.
"With AlertSite, we have a third-party view of our customer experience and we can prove it to our internal clients. They trust AlertSite because it's external data."
Jeff Palmiero — Raymond James Financial
Start tracking your SLA compliance today
AlertSite gives you the independent performance data that makes SLA reports credible.