Salesforce Testing

Salesforce is one of the most popular Customer Relationship Management (CRM) tools in the market. It connects your entire organization with your customers and is essential to accelerate sales and grow your customer base. Since it is used by so many internal teams, your Salesforce instance should be frequently tested to ensure that all critical workflows work as expected.   

Manual testing does not cut it – it’s expensive and error prone. But automating a Salesforce workflow is not straightforward. The Salesforce UI is highly customizable, its object properties are dynamic, and the use of Shadow DOM makes elements significantly harder to interact with. Additionally, periodic Salesforce updates change these object properties which can break your existing tests. Pure record and replay-based tools fail as your test suite grows or as your test cases get more complex. Pure script-based tools are difficult to set up, have a steep learning curve for non-technical users, and add unnecessary overhead when it comes to test maintenance. You need the best of both worlds: a tool that can get you started with Salesforce testing quickly and one that can scale.          

Whether you are testing a “New Lead” workflow or creating a new “Campaign” or verifying if “Reports” and “Dashboards” are being displayed as expected, TestComplete is your tool! 

The key to successfully automating an application is to reliably recognize every object - including buttons, input fields, combo boxes, tabs, grids, lists and check boxes. Simple XPath and CSS Selectors lead to flaky tests. Even though both Classic and Lightening Salesforce applications are web-based, these objects are highly customized and dynamic. The TestComplete object recognition engine succeeds where others fail. It identifies every object uniquely, helping you create stable tests that can be run over and over. If a property does change, TestComplete has a built-in self-healing capability that will find the correct object using a powerful mix of Artificial Intelligence and image recognition. Additionally, our AI-powered OCR capability also finds text-based objects on the screen. 

TestComplete also comes in with a built-in Cucumber framework that allows you to get started with BDD-style tests very quickly. This is particularly useful if your QA team has a mix of business users and automation engineers.  

Automating any Salesforce workflow using TestComplete is simple! You simply navigate through the application as a business user or manual tester would and TestComplete will automatically record all actions. Each element on the application is uniquely identified and can be reused across different tests through the object repository. You can add scripts in JavaScript, Python or VBScript, for more complex use cases if you wish to do so. Data driving your tests is essential to ensure that you have adequate test coverage; TestComplete enables you to easily link your tests to excel sheets or csv files through simple drag and drop interfaces. Once your testing is complete, you will receive detailed reports with screenshots of every test run to share with the rest of the team.

TestComplete enables you to easily reuse components across different modules. This helps create an efficient testing process that can scale across the enterprise. You can define modules based on functionality, categories, or business workflows and then reuse those tests to create a robust automation framework.  

You can orchestrate these tests manually or via a Continuous Integration system such as Jenkins or Azure and even connect to a test management system that you currently use. You can also foster teamwork by integrating with Git source control from right within TestComplete.