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Metrics that Matter: Measuring the Health & Success of Your Observability Strategy

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Duration

45 Minutes

Presenters

Fred O'Connor

Senior Product Marketing Manager

SmartBear

Luís Franqueira

Head of Engineering, Developer Experience

N26

Without visibility into the health of key systems, you’re flying blind and risking customer loss. But implementing an effective observability strategy—and proving its value—remains a challenge for many engineering leaders and their teams.

Join Luís Franqueira, Head of Engineering, Developer Experience at mobile-only bank N26, as he shares how he built an observability program that enables developers to quickly diagnose and resolve critical issues in N26’s mobile app, among other services. Learn how he integrated key metrics to align engineering goals with business objectives and demonstrate measurable success.

You’ll discover:

  •  How to align observability goals with organizational objectives for strategic impact
  • Essential metrics for evaluating performance against key business outcomes
  • How observability strategy drives improvements in MTTR, customer satisfaction, and engineering decision-making

Duration: 45 Minutes

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