Embracing the Human Element in AI: SmartBear's Vision for the Future

  May 29, 2024

The tech world is abuzz with the possibilities (and concerns!) around generative AI and the impacts it continues to make in our professional and personal lives. At SmartBear, we’re excited to be at the forefront of software development and testing innovation, and we’re committed to being a true partner to our customers at every stage of their AI journeys.

On Monday, May 20th, we unveiled SmartBear HaloAI. HaloAI is our latest advancement in AI technology, and offers “game-changing acceleration and productivity” to our portfolio of solutions. As SmartBear products and SmartBear as a company continue to evolve, we can’t wait to share our vision for the future by keeping you informed of all of the ways we’re working to meet your needs, so that you can meet the needs of your customers, as well.

AI as a Tool for Human Empowerment

At SmartBear, we believe that the true potential of AI lies in its ability to act as a powerful tool for humans, as in, a tool that augments human work, not one that replaces human work.

HaloAI embodies this philosophy by providing innovative solutions that enhance your work. Whether it's streamlining complex tasks or offering intelligent insights, HaloAI is designed to empower you to achieve more, and with greater efficiency, so that you can continue to provide the invaluable human element that can take your business even higher.

HaloAI is not just about adding AI for the sake of it; it’s about building robust, forward-thinking tools that make a genuine, measurable difference in your work.

Staying Transparent and Engaged

Transparency and collaboration with our customers are at the core of our AI journey here at SmartBear, which is a big reason why I’m here at SmartBear. We’re dedicated to keeping our users informed about how we’re integrating AI into our products and services. I’m proud to say that those decisions are best made with your input and am even prouder to see so many of my SmartBear colleagues seek that input each and every day.

Your feedback is invaluable to us, and we welcome your open and honest communication through “traditional” channels, as well as through unique in-person and virtual opportunities to speak with us directly (see below!) that we’re offering up this year.

Looking Ahead: Future Updates and SmartBear Connect

As we continue to add powerful innovations across our entire portfolio of the solutions you know and love, we invite you to stay connected with us. We’re excited to share more about how HaloAI will play an increasingly valuable role in our offerings and how you can help shape our product roadmap.

Our annual customer conference, SmartBear Connect, will be a fantastic opportunity to learn more, with events taking place in cities around the world and a virtual option for those who can’t attend in person.

SmartBear Connect in 2024

  • Virtual: September 12th
  • London: October 9th
  • Boston: October 16th
  • Bengaluru: October 22nd
  • Melbourne: October 24th

More information and registration options can be found here.

Join Us on This Journey

While nobody can claim to know exactly what the future will hold when it comes to AI (or any other technology, to be honest) I can say that I, personally, and very excited about the future of AI here at SmartBear. I’ve seen us embrace this transformative technology in what I believe is the “right” way, and I couldn’t be happier than when I hear another customer tell me the same.

AI is a shared journey. We wouldn’t go on it without you, and we look forward to helping you continue to build amazing product along the way.