How Not to Do a User Interface

I have long admired Mark Hurst's This is Broken series of blog posts. I'm always on the look out for bad user interfaces and I encountered one the other day in an online survey. The topic of the survey is unimportant, but it was built with Zoomerang; please note that I'm guessing Zoomerang's competitors are also less than perfect (as is our software, for that matter).

When I clicked the link to start the survey, this is what I saw:

Submitp

Say what? I have not answered any questions yet! Also, not to be a pedant, but shouldn't it say "click submit"? After all, not everyone has a touch screen system.

After I clicked the Submit button I saw this:

SubmitAgainp

So... in case the first pointless click was not annoying enough, they make me do it again. Odd.

After the second click the survey actually started. But I cannot help but wonder - how many people abandoned the survey before they even saw the questions?



Close

Add a little SmartBear to your life

Stay on top of your Software game with the latest developer tips, best practices and news, delivered straight to your inbox

By submitting this form, you agree to our
Terms of Use and Privacy Policy

Thanks for Subscribing

Keep an eye on your inbox for more great content.

Continue Reading