Large government organization modernizes testing with QMetrym

Overview 

A large government organization sought to establish a modern test management process to enhance service quality for state residents. Previously lacking a structured testing system, the client needed an agile test management tool that could seamlessly integrate with Jira, provide traceability and visibility, and ensure accessibility compliance. Based on a recommendation from Gartner analysts, they selected SmartBear QMetry, which works with AWS Bedrock, to modernize testing processes while improving visibility, accessibility, and control across their systems. 

Approach 

• Conducted requirement mapping based on Gartner’s recommendation 
• Completed a proof of concept (POC) to validate QMetry’s capabilities 
• Fully onboarded QMetry as part of their agile transformation  

Benefits 

With QMetry, the client gained full traceability and visibility into their testing process. The bi-directional Jira integration enabled real-time syncing of user stories and defects, while VPAT-compliant accessibility features ensured compliance with regulatory standards. Codeless test automation streamlined workflows, allowing business users to execute tests faster and with minimal technical effort. Additionally, advanced reporting and analytics provided transparency into project status and software quality, while helping the organization maintain application integrity and ensure their systems consistently perform as intended.