Results
- 60% reduction in manual testing time
Freed the QA team to focus on complex cases requiring human judgment.
- 50% faster release cycles
From two weeks to one week.
- 40% increase in test coverage
Reduced post-release defects by 30%.
The Problem
Infor PSSC, a global software and technology solutions provider headquartered in New York City, faced testing bottlenecks. Their development team needed rigorous quality assurance to serve clients worldwide.
Manual regression testing consumed excessive time as running tests sequentially took days. The QA team spent hours on repetitive tasks that required little human judgment and release cycles stretched to two weeks as testing phases created delays.
Infor PSSC needed a solution that would accelerate testing without requiring extensive coding knowledge. It had to enable team members from various departments to contribute and, most importantly, it needed to integrate seamlessly with their existing development tools.
Approach
- Adopted AI-powered no-code automation from Zephyr for regression testing and test creation.
- Integrated automated tests into the CI/CD pipeline for immediate developer feedback.
- Enabled parallel test execution to replace sequential manual testing.
- Empowered non-technical team members, from product management and marketing, to create tests.
Benefits
Infor PSSC transformed their testing process using Zephyr and its AI-powered no-code automation features. The team automated regression tests, reducing manual testing time by 60%. Tests that previously ran sequentially over days are now executed in parallel and complete in hours.
Automated tests in the CI/CD pipeline provided immediate feedback to developers, allowing the team to move from biweekly to weekly releases. Nontechnical team members can now contribute directly to automation efforts. For example, product managers wrote tests based on user stories, and a product analyst automated a suite of user acceptance tests in hours – a process that previously took days. Additionally, a centralized dashboard improved visibility and feedback, fostering cross-functional alignment across the team.
The initiative resulted in a 40% increase in overall test coverage. By making sure more scenarios and features were verified as properly working in different situations, the team ensured that fewer defects were released in the product. This led directly to a 30% drop in post-release defects.
Adopting no-code automation cut our manual regression time by about 60%, allowing QA to focus on complex scenarios. Non-technical team members now create tests aligned with business goals, increasing coverage, enhancing collaboration, reducing post-release defects, and fostering greater ownership.
Deliver software faster with Zephyr