Expert support and training — included at no extra cost

AlertSite includes dedicated customer success, live technical support, and on-demand training through SmartBear Academy — so your team is never on their own.

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Everything you need to succeed with monitoring

SmartBear's customer success team and learning resources are designed to help you get value from AlertSite from day one.

Live Technical Support

Our support team is staffed by monitoring experts — not generalists. Get answers to setup questions, scripting challenges, and alert configuration in hours, not days.

Documentation & Community

AlertSite's documentation covers every feature in depth — from first monitor setup to advanced API automation. The SmartBear community forum lets you learn from thousands of other monitoring practitioners.

SmartBear Academy Training

Access free on-demand courses through SmartBear Academy. Learn at your own pace — from monitoring basics to advanced DejaClick scripting.

Learn with SmartBear Academy

SmartBear Academy offers free, on-demand training for all AlertSite users. Master DejaClick scripting, API monitoring configuration, report customization, and more — at your own pace.

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Start with confidence — expert support included

AlertSite customers get dedicated onboarding, live support, and free training from day one.