Dynamics 365 Automation

Automate end-to-end Microsoft Dynamics 365 workflows With TestComplete


Dynamics 365 Testing using TestComplete

Dynamics 365 provides Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) for organizations. From sales and marketing, to finance and human resources, an organization can run its entire business operations from the cloud using state-of-the-art Microsoft technology powered by Artificial Intelligence. Each organization has unique needs - and even business units within - which means every Dynamics instance can be customized. Microsoft delivers periodic updates to Dynamics 365, and since your entire business depends on it, your IT team must test every update thoroughly to ensure that all critical workflows work as expected.  

But manual testing is not scalable – it’s expensive and error prone. Given that the Dynamics 365 UI is highly customizable, automating an end-to-end workflow is not straightforward either. Additionally, dynamic object properties, iFrames and deeply nested controls make elements significantly harder to interact with. On top of that, periodic updates change object properties which can break your existing tests. Pure record and replay-based tools fail as your test suite grows or as your test cases get more complex. Pure script-based tools are difficult to set up, have a steep learning curve for non-technical users, and add unnecessary overhead when it comes to test maintenance. You need the best of both worlds: a tool that can get you started with Dynamics 365 testing quickly and one that can scale. See how it works.

Dynamics 365 Testing with Powerful Object Recognition using TestComplete

The key to successfully automating an application is to reliably recognize every object - including buttons, input fields, combo boxes, tabs, grids, lists and check boxes. The TestComplete object recognition engine is very powerful in that it identifies every object uniquely, helping you create stable and reliable tests. If an object property changes, TestComplete has an auto-heal capability that will find the correct object using Artificial Intelligence and image recognition. Additionally, our OCR capability helps find text-based objects on the screen that are traditionally hard to capture using property-based methods. TestComplete also stores each object in a repository that is independent of your test, which further helps you maintain your framework effectively as your test suite scales.

TestComplete has a built-in Cucumber framework that allows you to get started with BDD-style tests, or tests written in plain English, very quickly. This is particularly useful if your QA team has a mix of business users and automation engineers. 

Dynamics 365 Testing Tool of Choice for Technical and Non-Technical Users

No matter your scripting knowledge, we have you covered! You do not need to write a single line of code in TestComplete to automate your business workflow in Dynamics 365. You simply navigate through the application as a real user would and TestComplete will automatically record all actions in a keyword test. You can add, remove or update any step using our intuitive interface. Data driving your tests is essential to ensure that you have adequate test coverage; TestComplete enables you to easily link your tests to excel sheets or csv files through simple drag and drop interfaces. If you are comfortable writing scripts, you can use JavaScript, Python or VBScript, for more complex use cases if you wish to do so. Once your testing is complete, you will receive detailed reports with screenshots of every test run to share with the rest of the team.

Reuse Tests Across Different Dynamics 365 Workflows

TestComplete enables you to easily reuse components across different modules. This helps create an efficient testing process that can scale across the enterprise. You can define modules based on functionality, categories, or business workflows and then reuse those tests to create a robust automation framework. 

TestComplete integrates fully with Azure Test Plans so you can easily link your manual test cases to your automation suite with just a couple of clicks. Further, you can run your tests in Azure Pipelines to enable a Continuous Integration workflow. You can foster teamwork by integrating with Git source control from right within TestComplete.


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Easily build and automate functional UI tests for Desktop, Mobile, and Web applications.

  • 14 days Free
  • Use Record & Replay or script in 7 languages to easily create tests
  • Access to 500+ remote environments to expand test coverage
  • Data-driven, regression, & parallel testing capabilities to scale quickly

"We have reduced the overall average application testing timeline from several weeks down to several hours. That means software improvements go into production faster, and the quality of software has also increased significantly."

Lulia Meladze Head of Quality Assurance Team, TBC Bank