Our Customers

Building the Best Tools for the Best Companies is our Business

More than one million individual developers, QA testers and IT professionals use our Software Development and QA tools worldwide in small and large teams alike. SmartBear customers range from single-seat installations at small companies to 1,000-seat installations at some of the largest private and public organizations in the world. Whether large or small, we appreciate the faith and confidence every single individual and entity has extended to our company and are working hard to deliver the very best technologies.

Case Studies

  • Rick Cavallaro - SmartBear User Experience with LoadComplete

    SmartBear video testimonial featuring Rick Cavallaro and his experience with LoadComplete. Watch the Video

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  • Falafel Software - Load Testing with LoadComplete

    Falafel Software - Load Testing with LoadComplete Watch the Video 

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  • Case Study: Adobe Systems, Inc.

    For more than two decades, Adobe Systems, Inc. award-winning technologies and software have redefined business, entertainment, and personal communications by setting new standards for producing and delivering content that engages people anywhere at anytime. Recently, Chris Walcott, Flash developer and quality assurance guru, took the time to tell us how TestComplete has helped them test and develop Flash MX 2004 and Flash 8.

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  • Case Study: AutoDesk

    AutoDesk Uses AQtime for Fast, Reliable and Accurate Profiling

    Autodesk became the world’s leading 2D and 3D CAD software company by ensuring quality and performance of its products. The company searched for a profiler tool to quickly determine where performance slow downs were occurring in its code. AQtime from SmartBear enables Autodesk to identify all bottlenecks and performance issues quickly, reliably and accurately.

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  • Case Study: Branding Brand

    Branding Brand provides mobile commerce and social media turnkey solutions to retailers. Based in Pittsburgh, Pennsylvania, Branding Brand's in-house design and development teams re-deploy websites across multiple channels - including mobile phones, apps, tablets and Facebook - while adding enhanced functionality and aesthetics.

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  • Case Study: Cisco Systems

    Cisco Improves Software Team Communications with CodeCollaborator

    When Cisco Systems implemented an engineering-wide policy that mandated code review for every bug fix before check-in, the geographically dispersed team developing Cisco Unified MeetingPlace, a multimedia conferencing product that integrates voice, video and Web conferencing, search for a code review tool that could meet its strict requirements. They chose CodeCollaborator from SmartBear for its ability to increase defect detection, simplify and speed up the review process, and remove some of the drudgery normally associated with code inspections.

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  • Case Study: Gerber Life

    Gerber Life Insures Software Quality with SmartBear

    The Gerber Life Insurance Company, with more than three million policies worth in excess of $37 billion, needed a centralized Application Lifecycle Management tool to support both IT and business users. Departments had been using different spreadsheets and databases, leading to inconsistent and incomplete data. This piecemeal approach made it nearly impossible to align IT performance with business requirements, and reporting was a significant challenge. Then Gerber Life evaluated ALMComplete from SmartBear and knew they'd found the answer to their needs.

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  • Case Study: Incentive Networks

    Incentive Networks Saves over $3 Million a Year with SmartBear’s AlertSite Website Monitoring

    Incentive Networks provides a private-label, merchant-funded loyalty-marketing platform for hundreds of partners across thousands of retailers. When its websites began taking as much as 30 seconds to download, the potential loss of revenue and customer trust was alarming. Incentive Networks turned to AlertSite from SmartBear for help. Using data gathered from AlertSite’s monitoring and reporting, the company’s IT team rapidly identified crucial points in their code that were causing the slowdowns, and quickly eliminated the problems.

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  • Case Study: Ipswitch

    Automated Build Studio helps Ipswitch Turn on Improvements in its Product Development Lifecycle

    Ipswitch, a leading provider of engineering solutions for file transfer, collaboration, network monitoring and terminal emulation, relies on Automated Build Studio from SmartBear to improve its product development lifecycle, saving time and money.

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See all our case studies
  • Creating a culture of robust execution requires software tools that developers and testers actually want to use. SmartBear software is very intuitive and easy to get up and running. It is truly collaborative and we have seen it make an immediate impact across our several distributed locations. I am thrilled to see the company expand its community of like-minded colleagues to offer more useful tools that support the varied needs of our teams.

    Prashant Karbhari, Code Bulletproofing Champion, Invensys
  • Keep providing the great support you do. I work with many companies in my systems support role and some are difficult to work with for support. It's been just the opposite with SmartBear support. I've been impressed with the helpful responses to support needs.

    Kent Ryan, UNIX Systems Administrator
  • I am continually impressed by your product. It is rare to run into a piece of software that is well thought out and well written these days. It seems that every day you run into a web system written by a would-be programmer in a basement somewhere that is sub-par at best. What passes as professional is also not all that great. It is just nice to work with a product that more than accomplishes the goal... and doesn't cause you to change your work flow to avoid its quirks.

    Kris Bailey, Senior Software Engineer