How long has Cisco relied on LoadUI Pro and how many internal users depend on the solution?
We have relied on LoadUI Pro for approximately two years, and two testers on our QC team utilize the tool.
What role does LoadUI Pro play in your daily operations?
Our business unit manufactures systems that allow cable television operators to deliver video to their consumer customers via televisions, PCs and smart personal devices. Along with those systems, we develop software so the cable operators can ensure the security of their content. They can also monitor the performance of their video delivery services so subscribers can be assured of accessing the content they pay for. We rely on LoadUI to enable us to simulate the stress loads that can be placed on our software within these systems. Our cable operator customers typically have millions of customers, Cisco Deploys SmartBear LoadUI Pro to Help Cable Operators Manage Video Content Delivery so the load can sometimes place a big strain on our applications. LoadUI Pro helps us make sure we build applications that hold up under all the traffic.
LoadUI Pro Features
What have been the most useful LoadUI Pro features for your business?
LoadUI Pro provides several useful features:
- Allows us to run tests at the application component level so we can properly pinpoint the exact source of any issues.
- Enables us to import our SoapUI projects into the SoapUI Runner component within LoadUI Pro so we can immediately start performance testing without having to rebuild the scripts.
- Provides the ability to easily distribute load tests to any desired number of LoadUI Pro agents by simply dragging and dropping tests as required—making it much easier to simulate traffic loads.
LoadUI Pro also gives us the flexibility to perform regression test-ing. We are not yet capitalizing on this feature, but it would allow us to determine where issues occur during the application build and versioning processes.
Did you customize LoadUI in any way?
Yes, we added the capability of automatically running monitoring scripts on remote computers during the tests. The ability to customize is another key feature LoadUI Pro offers. The software comes with most of the capabilities we need in Load Testing, but it’s helpful that SmartBear gives us the freedom to customize the software for our particular testing environment.
Relationship with SmartBear
How would you say LoadUI differs from other Load Testing tools?
One key differentiator is real-time and interactive server monitoring. LoadUI Pro makes it easy for us to analyze server performance and find application service bottlenecks. We can also monitor a range of performance indicators, including CPU and RAM usage as well as database performance and resource utilization. LoadUI also makes it easier for us to compare results of one test to another after we apply changes. Through the interface, we can just click to access any analytics we need. All the stats are in one place as we manage application tests in real time. We can now more easily track improvements and find new bottlenecks.
How would you measure the ROI Cisco receives from its relationship with SmartBear?
Strong performance for our video-device applications is a must. That is why we created a specific team dedicated to test performance. Without LoadUI, we would not be able to as effectively simulate the loads our applications face. Now that we have an accurate idea of just how much user-traffic the applications can handle, we have been able to better stabilize our components. Ultimately, SmartBear is helping us ensure we deliver on our commitments to our customers.