Contact: Tracy Wemett, BroadPR
Press Release

PagerDuty Expands Partner Ecosystem with SmartBear

SmartBear Joins PagerDuty’s Growing List of Partner Integrations to Improve Business Reliability
SAN FRANCISCO, CA and SOMERVILLE, MA — April 09, 2015 — PagerDuty, the leader in operations performance management, announced today that SmartBear Software, the leader in software quality tools for the connected world, has integrated its AlertSite UXM application performance monitoring platform with PagerDuty’s platform. SmartBear joins more than 100 leading IT and operations tools currently integrated with PagerDuty. The partnership allows customers to incorporate their Web application and operations procedures, reducing incident response times and improving reliability. By connecting AlertSite UXM to PagerDuty, SmartBear is able to extend its users’ capabilities, enabling them to stick to SLAs and find problems before their customers do.
“We’re thrilled to partner with PagerDuty as many of our customers already know and love them,” said Denis Goodwin, SmartBear’s Director of Product Management. “Now our joint customers have one place to manage their incidents to proactively handle Web performance issues.”
SmartBear’s AlertSite UXM and PagerDuty provide a real-time solution for Web application performance and availability issues. Each AlertSite UXM service is associated with a PagerDuty incident management escalation policy, which completely automates the process of managing on-call schedules, escalation procedures and notification methods and speeds IT support resolution.
“PagerDuty is rapidly expanding our vast partner ecosystem by integrating with best-in-breed software vendors like SmartBear to help operations, engineering and IT professionals improve their system availability,” said PagerDuty CTO, Andrew Miklas. “Together we’re creating highly available and responsive products by supporting those teams, and we’re really excited to continue to offer flexible solutions to our customers by integrating with SmartBear’s AlertSite UXM.”
Available now, PagerDuty’s integration with SmartBear’s AlertSite UXM is free to current customers. Users can start their configuration using this integration guide:
About PagerDuty
PagerDuty’s operations performance platform helps companies increase reliability. By connecting people, systems and data in a single view, PagerDuty delivers visibility and actionable intelligence across global operations for effective incident resolution management. PagerDuty has over 100 platform partners, and is trusted by Fortune 500 companies and startups alike, including Intuit, National Instruments, New Relic, Panasonic, Adobe, Rackspace, Etsy, Airbnb and GitHub. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. Try PagerDuty for free, or to get more information, visit

Media Contact:
Brittney Danon
BOCA Communications for PagerDuty
+1.415.738.7718 ext. 25

About SmartBear Software

SmartBear is behind the software that empowers developers, testers, and operations engineers at over 20,000 of the world’s most innovative organizations including Adobe, JetBlue, MasterCard, and Microsoft. More than 6 million people use our tools to build, test, and monitor great software, faster. Our high-impact tools are easy to try, easy to buy, and easy to use. These tools are backed by a team of people passionate about helping you create software that transforms our world. Those tools are SmartBear tools. That team is SmartBear. For more information, visit:, or follow us on LinkedIn, Twitter, or Facebook.

Contact: Tracy Wemett, BroadPR

All trademarks recognized.