SmartBear Releases Results from 2,500+ Software Testing Professionals in Third Annual Survey

In its third year, report points out areas of consistent growth – and areas where organizations struggle to meet demands for higher quality software
Somerville — Januar 22, 2020 —

SmartBear, the driver behind the industry’s leading tools for ensuring quality software delivery, released the results of its third annual Testing Community Survey. SmartBear conducted a 53-question online survey over the course of eight weeks in the second half of 2019, where they collected industry benchmarks from more than 2,500 development, testing, and software delivery lifecycle professionals.

“The Testing Community Survey has become an annual tradition for us, and each year it presents a holistic view of how people are approaching software quality to meet the ever-increasing demands of their customers,” said Cynthia Gumbert, Chief Marketing Officer at SmartBear. “We are fortunate to have a vocal, passionate testing community who openly shares their views. The results here show some new trends and ongoing challenges that we’re excited to share.”

Findings are based on responses from manual testers, automation engineers, developers, consultants, QA managers, and business analysts from around the globe.

For an advance copy of this research, register for the company’s webinar, “Insights from the Third Annual Testing Community Survey,” on Wednesday, January 22, 2020, where a panel of SmartBear experts will share observations and predictions around some of the report’s key findings.

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About SmartBear

SmartBear provides a portfolio of trusted tools that give software development teams around the world visibility into end-to-end quality through test management and automation, API development lifecycle, and application stability, ensuring each software release is better than the last. Our award winning tools include SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. Learn more at, or follow on LinkedIn, Twitter, or Facebook.