Why Smart Organizations Are Rethinking Their Application Performance Strategy in 2016

2016 is well underway.

By now, most teams have done autopsies on last year’s performance issues. Some have even gone a step further and made necessary improvements to their web and mobile applications.

The good news?

The odds of your organization encountering the exact same problem again are low.

The challenge however is how to prepare for the next unknown issue.

While you’ll never completely eliminate the risk of future performance problems, there are steps you can take to minimize the risk so that you can avoid costly downtime and headaches for your users.

Let’s start by addressing an important reality:

Every major change and new development in the software industry can impact how your application performs in the real world. This could include changes in technology, devices and hardware. Or it could include digital transformation and changes in human behavior.

Today, both large and small organizations across a limitless number of industries face the challenge of delivering a high quality user experience within their applications. And while things may be going smoothly today, when your websites, web apps, and mobile applications are behaving as they should, history has shown that problems can arise in an instant.

In the age of the customer, application providers don’t get to decide how or when people use their applications.

Users demand that applications be up and running and lighting fast every time they use them. This applies to every device and geographic location.

This is the challenge every team faces. And it’s a challenge that is made even more difficult when you consider that standards of good performance can differ from user to user.

Bottom Line: In today’s world, just checking if everything is green on your monitoring tool is not enough. Having the right tools is a start. But even if things are functional, if users are having trouble conducting a task within your application, the performance is poor and you have a problem.

On February 3rd, SmartBear is hosting a special application performance webinar: 6 Steps to Achieving Performance Nirvana in 2016.

The webinar will provide you with the help you need to prepare your performance strategy for 2016. We’ll discuss the evolving state of consumer expectations and will introduce you to new tools you can use to avoid performance setbacks.

You can reserve your spot for free today.

In preparation for the webinar, I wanted to share a few important realities every team must consider while planning a performance improvement strategy:

  1. Performance is a shared responsibility: With the emergence of DevOps and the motion to shift left, ensuring performance is not just an operations task anymore. Organization have started to expand their quality focus to include performance assurance across the application life cycle. Continuous performance testing and pre-production performance monitoring helps find bottlenecks early in the process and gives a chance to improve applications before they impact real end users.

  1. Businesses demand more from IT: IT is no longer expected to be reactive. Most IT organizations are moving away from firefighting strategy to being proactive. IT is expected to bring data driven business insights to the rest of the business units. Hence having a holistic view of all the application performance and its impact on business is absolutely essential to be an IT superstar in 2016.

  1. Teams need to rethink how they evaluate tools: With budget constraints, limited resources, and heightened expectations, organizations turn to adding more tools and automating tasks. The case of Franken-Monitoring is become more prevalent than ever. Tools are great, but they are not the ultimate solution for all your performance problems. The last mile decision making is still left to the humans who manage those tools. So understanding what you want from tools, evaluating all your options carefully, and selecting those that become a part of your performance team is the key.

  1. Mobile first requires a performance first approach: I won’t be the first (or last) person to explain that having sound mobile strategy is highly important for your organization’s success. But if you go for the mobile-first approach without implementing the performance-first approach for your mobile assets, you are opening another channel for customer dissatisfaction.

Join SmartBear on February 3rd!

There are still spots available for the 6 Steps to Achieving Performance Nirvana in 2016 webinar.

We are offering two sessions to better fit your busy schedule: 10am EST and 2pm EST.

You’ll walk away with actionable steps to take your performance strategy to the next level in 2016. (You’ll also get a copy of the recording to share with your team.)

Register now.

 

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