More Information

Follow Us

Join our community of like minded
individuals and be the first to hear
about products, news and deals.

Newsletter



[Collapse]CodeCollaborator 5
 [Expand]Big Picture/support/viewarticle/20018/
 [Expand]Server Administration/support/viewarticle/20087/
 [Expand]Web User's Guide/support/viewarticle/20071/
 [Collapse]Clients/support/viewarticle/20077/
   Installation/support/viewarticle/20091/
  [Expand]Configuration/support/viewarticle/20226/
  [Expand]GUI Client/support/viewarticle/20059/
  [Expand]Command Line Client/support/viewarticle/20053/
   Tray Notifier/support/viewarticle/20049/
   External Diff Viewer launcher/support/viewarticle/20126/
  [Collapse]Eclipse Plug-in/support/viewarticle/20029/
    Install & Update/support/viewarticle/20287/
    Preferences & Configuration/support/viewarticle/20283/
    Action Items/support/viewarticle/20282/
    Add to Review Wizard/support/viewarticle/20030/
    Adding Files to a Review/support/viewarticle/20281/
    AccuRev Integration/support/viewarticle/20279/
    ClearCase Integration/support/viewarticle/20280/
    CVS Integration/support/viewarticle/20286/
    Perforce Integration/support/viewarticle/20284/
    Subversion Integration/support/viewarticle/20285/
    Troubleshooting/support/viewarticle/20288/
 [Expand]Version Control Integration/support/viewarticle/20031/
 [Expand]External Integrations/support/viewarticle/20301/
 [Expand]Techniques & Best Practices/support/viewarticle/20302/
 [Expand]Appendices/support/viewarticle/20078/
Updated: 4/18/2011 Applies To: CodeCollaborator 5 Rating: No votes Click to rate: PoorNot badAverageGoodExcellent

Troubleshooting

Top Previous Next

If you run across any issues or problems, send the error log along with your question to Support.

To get the error log, go to "Help" -> "About Eclipse".

eclipse-debug-help

Under the Help menu, click on "About..."

eclipse-debug-about

Then, click on "Installation Details".

eclipse-debug-installationdetails

Click the "Configuration" tab. Click the "Copy to Clipboard" button and save it in a file. Then click "View Error log" and save that information in a file as well. Send both files to to Support, along with a description of what you were trying to do when you encountered the error.



© 2012 SmartBear Software. All rights reserved.
Email Send feedback on this document
 

+1 978-236-7900

© 2012 SmartBear Software. All rights reserved.
Home | Privacy | Terms of Use | About | Contact Us | Site Map | Print