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| Response Time (seconds) |
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| Measures how quickly the home page is presented, in seconds. |
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| Rank | Site | Response
Time (seconds) | Rank Last Week | Trend |
|---|
| 1 | is.gd | 2.13 | 1 | |
| 2 | bit.ly | 2.57 | 2 | |
| 3 | twurl.nl | 3.16 | 3 | |
| | Benchmark Average | 3.64 | | |
| 4 | tinyurl | 6.68 | 4 | |
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| Percent Available |
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| Measures percent of time website is accessible by users. |
| |
|---|
| Rank | Site | Percent
Available | Rank Last Week | Trend |
|---|
| 1 | is.gd | 100.00 | 1 | |
| 2 | bit.ly | 99.40 | 3 | |
| 2 | twurl.nl | 99.40 | 1 | |
| | Benchmark Average | 99.30 | | |
| 4 | tinyurl | 98.41 | 4 | |
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| Stability (Standard Deviation) |
|---|
| Measures consistency and uniformity of customer experience. |
| |
|---|
| Rank | Site | Stability
(Standard Deviation) | Rank Last Week | Trend |
|---|
| 1 | is.gd | 1.11 | 3 | |
| 2 | twurl.nl | 1.63 | 1 | |
| 3 | bit.ly | 2.12 | 2 | |
| | Benchmark Average | 2.51 | | |
| 4 | tinyurl | 5.20 | 4 | |
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