AlertSite has teams with a wide variety of companies and organizations to reduce web-related risks, improve service to customers and increase revenue. Our worldwide customer base is diverse and includes the retail, financial services, software, higher-ed tech, manufacturing and transportation industries.

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Case Studies

Case Study:
Incentive Networks
Incentive Networks provides a loyalty marketing platform for roughly 400 partners utilizing 3,500 retailers. Like any Web-based business, Incentive Networks’ priority is to provide a high-performance, reliable platform with an expected 100 percent uptime.
Case Study:
Branding Brand
Branding Brand provides mobile commerce and social media turn-key solutions to retailers.
Case Study:
ReadingGlasses.com
ReadingGlasses.com, the world's largest online reading glasses store, is dedicated to providing the most responsive online shopping experience.
Case Study:
American Red Cross
Uptime is critical to the American Red Cross disaster relief efforts. At the core of the Red Cross disaster relief operation is its internal SharePoint system, made up of 2,500 websites that employees and volunteers rely on. The Red Cross came to AlertSite because they needed to ensure these internal websites were operating at full capacity without any downtime.
Case Study:
edo Interactives
edo Interactives needed a solution to monitor their customer-facing websites so they would know if any issues arose before their customers. Read how AlertSite helped edo ensure customers receive better than 99.7 percent uptime and how the real-time alerts saved edo from a faulty Facebook application launch.
Case Study: Luna Realizing that product selection and price were not enough to attract and retain customers, Luna discovered that they also needed to provide a safe, reliable shopping experience. Learn how AlertSite helped Luna attain that goal.
Case Study: Shopbop As Shopbop grew in size and popularity, it became increasingly important to make sure their site was up and running at peak performance. Discover how AlertSite became their secret to success.
Case Study:
Fordham University
Staffing shortages in Fordham University's ITS department made it difficult to consistently and accurately monitor university systems, particularly during the nighttime hours. Find out how AlertSite's solution was precise, dependable, accurate and cost effective.
Case Study: Exostar Exostar discovered that although it conducts extensive monitoring of its application availability at the "nuts-and-bolts" technical level, the company needed a more functional form of monitoring. Learn how AlertSite helped Exostar attain that goal.
Case Study: ArcLight On several occasions ArcLight's website experienced intermittent slowdowns. With ArcLight's technical team unable to pinpoint the source of the problem, determine its severity or figure out how to fix it, they needed a partner to help them accurately diagnose the situation. Discover how AlertSite fixed the problem and enabled ArcLight to re-establish one of their revenue streams.

What Our Users Say About AlertSite

If our site goes down, we lose money and more importantly, we lose the trust of our customers and partners. AlertSite has helped us achieve faster response time and 99.9 percent uptime, and deliver a truly reliable user experience.
Drew Schulz, CTO
Incentive Networks
AlertSite had more responsive customer care for Exostar's fast-paced needs, which helped our company address the challenges we were facing while offering a more price-sensitive solution. AlertSite's clear and concise performance reporting enabled us to take a proactive stance toward improving performance of our systems as opposed to reacting to emergency situations. Exostar also is better equipped to react to tactical issues much more quickly, leading to higher uptime numbers month after month.
Kevin Glenn, Director of Systems Architecture
Exostar
AlertSite stands out from all the other Web monitoring vendors we evaluated because of the data they provide, their impressive monitoring capabilities and their rapid response time in notifying us of any issues that may impact our customers' experience. With about 1,500,000 hits a day, the traffic volume to our website can be overwhelming to say the least. AlertSite provides the support we need to make sure our Web host and, therefore our website, can deliver an outstanding online shopping experience.
Keith Davey, IT Director
Shopbop.com
Many studies show how page load times equate directly to abandonment or conversion. If a page takes longer than two to four seconds to load, you're annoying consumers and losing business. The faster your website, the stickier it is, creating a better shopping experience and higher conversion rates. In addition to overall performance monitoring, AlertSite is an indispensable measurement tool for us as we evaluate new technologies, because it shows us exactly what happens to our website's performance over time, from many locations worldwide.
Jeff Bingaman, Senior Director of IT
Crutchfield.com
Some of the biggest names in the travel industry depend on us to make sure their online travel systems and services are operating at peak performance around the clock. AlertSite monitors performance inside our network and on the web, so we can isolate problems wherever they arise. We can also measure how our booking engine compares to other websites and how it performs for users accessing our servers from points around the globe. Revelex is more cost efficient now, thanks to AlertSite's competitive pricing model.
Jose Almodovar, Director of Networking
Revelex
If we can measure it, we can improve it. With AlertSite, we are well positioned to maximize our applications' speed and uptime because we can see the performance of every page and component in granular detail, such as how long it took an image to load in Boston. We are adding new servers, features and users at a steady rate, and having AlertSite to measure and monitor our changing environment is the piece we need to ensure our applications are performing everywhere they are in use.
Scott Williams, Director of Product Development
Learning.com
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