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Ensuring Quality User Experiences on a Budget: Why S&S Worldwide Switched from Gomez to AlertSite for Web Monitoring
S&S Worldwide is an online retailer that delivers fun, hands-on learning products including arts and crafts (brands like Crayola® and Elmers®), games and activities, sporting goods and therapy products to recreation, health care and education professionals. As a mid-size retailer with a small IT operation and budget, S&S Worldwide realized they could save money while continuing to ensure superior online shopping experiences for their customers by switching from Gomez performance monitoring to AlertSite.
Join Carrie Coy, Director of Web & Technical Services for S&S Worldwide and Ken Godskind, VP of Monitoring Products at SmartBear AlertSite to learn what online retailers with limited IT resources can do to ensure quality web experiences for their users without breaking the bank.
In this webinar you will learn why S&S Worldwide switched monitoring vendors and how they:
Successfully launched a new, more content-rich site to elevate their brand image without sacrificing performance;
Ensure customers can successfully access their site, search for and purchase items by easily creating monitoring scripts using AlertSite’s DejaClick;
Enforce SLAs with third-party vendors--responsible for more than 30% of their page content.
Will understand true user experiences by leveraging AlertSite's new metrics for perceived response time (DOM Load and Page Load).