QAComplete, DevComplete and ALMComplete Bulk delete old users? I was looking through the Users list in ALMComplete and found that we have a large number of accounts that have never been used (711 of 976). I&#39;m guessing that they were created when ALMComplete was rolled out 3 years ago but then just never used. I would like to clean up those users. What is the recommended way to do this clean up? I&#39;m assuming delete each user but I don&#39;t want to delete them one at a time and I don&#39;t see a way to do this in bulk through the UI. I explored the WebServices route but don&#39;t see a way to delete users there either.<br /> <br /> I&#39;m looking for recommendations for both:<br /> 1. Bulk deleting Users from Security/Users<br /> 2. Bulk deleting Users from Users on this Project<br /> <br /> Any suggestions? Thanks. 10/30/2014 9:53:15 AM Jeff C a09fc010-4b2d-4b4e-892e-a122b3603374 Upgraded and can no longer get to login screen. I just updated the software to 9.9 and now when I go to the login screen I get&nbsp;<br /> <br /> <h2 style="font-size: 1.7em; margin: 0px; color: rgb(204, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif;"> 500 - Internal server error.</h2> <h3 style="font-size: 1.2em; margin: 10px 0px 0px; color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif;"> There is a problem with the resource you are looking for, and it cannot be displayed.</h3> <br /> Everything went good with the update, well so I thought until I got this. &nbsp;Anyone have a clue why I am getting this? 10/24/2014 8:26:06 AM Jai Schiefelbein 94266f78-dc16-4b02-92de-2cd27787d5b3 QCComplete / TestComplete Integration Hello all.<br /> <br /> I&#39;m trying to get this integration to work.<br /> <br /> I&#39;ve downloaded the TestAgent 10 and set the URL to /rest-api/servcie and my TestHost has appered in QAC, but I&#39;m not seeing any inegration.<br /> <br /> When I run a in TC, there&#39;s no report in QAC.<br /> <br /> Am I missing something? Is there a help doc anyone could point me to?<br /> <br /> Regards. 10/23/2014 6:54:25 AM Jon Yates adea5924-15dc-41f0-8566-741ee53b2ad3 RE: How can I copy test steps from one test case to another? Generally I do :Press CTRL and select steps by &nbsp;clicking on it by ur mouse .later do copy by pressing ctrl+c. Go to test case where u want to copy the steps and press CTRL+V.. JOB DONE. :-)..&nbsp;<br /> <br /> For huge steps importing is what make sense. 10/21/2014 4:06:09 AM Rocky Rocks 456807af-966f-4cd2-a1f1-998bec744eaf RE: How do I set project variable (DB table type) by scripting? Also with TC10 there is no solution.&nbsp; 10/15/2014 11:07:23 AM Thilo Schönfelder 0d8b89cf-4704-4d71-8822-8721b80a6eb2 Back up emails arriving hourly I&#39;ve suddenly stArted getting emails with links to my back up files hourly instead of weekly. Anybody else?<br /> <br /> thanks, Ann 10/11/2014 12:38:57 PM ann gedmark 70892395-60cc-4ce1-8b4d-2229dfe47dac RE: September release 9.9.0 (SaaS) haev removed users Defect tab I cna now see the Defect controls within Security Setting for this profile so I&#39;ve asked the users if this issue is resolved.<br /> <br /> It&#39;s looking good from my end. What was the regression issue? 10/6/2014 6:31:44 AM Graham Kesley 5a262aa8-8d90-43ce-a70e-2c72304eeac2 RE: Does all features of QAComplete work for hand coded TestComplete scripts? Hello,<br /> <br /> -If you are still experiencing this issue, we would love to help. Please submit a ticket using the Help Center link.<br /> <br /> In addition, please keeep in mind we have a new release.&nbsp; In this new release user will first have to download a Test agent. For example: <a href="" target="_blank"></a><br /> Have a look in and learn a little more at the new features via this QAC 9.9 Demo: <a href="" target="_blank"></a><br /> <br /> <br /> Thanks,<br /> Ben Jean-Louis 10/3/2014 11:31:08 AM Ben.Jean-Louis dbc7cd37-163f-4dda-b898-1539a4b9a41a RE: How to Exclude a Project in QA Complete? [quote=Rogerio da Silva]I have created tests projects and now I want to exclude those projects.&nbsp;<br /> <br /> How can I do it?&nbsp;<br /> <br /> There is nothing related to this topic in the documentation or in this forum.<br /> <br /> Has anyone managed to do that?[/quote]<br /> <br /> Hello Rogerio,<br /> <br /> You can deactivate Projects that you may want to archive, or no longer want to show up in the Projects drop down list.<br /> <br /> Please follow these steps to do Deactivate a Project:<br /> <ol> <li> Navigate to the Setup Tab &gt; Select &quot;Projects (Open &amp; Create)&quot; from the left navigation window.</li> <li> &nbsp;Select the &quot;Edit this record&quot; icon for the Project you would like to deactivate.</li> <li> Un-check &quot;Active Project?&quot; and click submit. The Project will no longer be available in the Project drop down menu.</li> <li> Please see this video walk-through of the above steps:</li> </ol> <br /> Please learn more about Projects in our online user guide:;Highlight=projects|projects|projects|projects<br /> <br /> <br /> Thanks!<br /> Will<br /> 10/2/2014 12:43:44 PM Will Woodford 9894bc8a-3fc1-4a17-aaa3-272c117fb726 RE: Does QAComplete work with Active Directory? ... [quote=Chris Meisenzahl]Is it possible to have users authenticate with our AD system instead of setting up local QAComplete accounts?<br /> <br /> Thanks,<br /> Chris[/quote]<br /> <br /> Hello Chris,<br /> <br /> Yes, you can use AD/LDAP Authenication instead of SoftwarePlanner Authentication with ALM/QAComplete as long as you are using the Enterprise version. We have more information regarding AD/LDAP Authentication in our online user guide here:<br />;Highlight=Ad|Ad|Ad|Ad|Ad|Ad<br /> <br /> Thanks!<br /> Will 10/2/2014 10:54:04 AM Will Woodford 1f99c41c-5fdf-40ab-8597-8a226e405993 RE: QA Complete: Unable to turn auto-creation of defects back on [quote=Linda Caron]I turned off the auto-create defect function while teaching myself QA Complete.&nbsp; Despite hours of searching this site and the internet in general, I have been unable to figure out how to turn it back on.&nbsp; Can anyone help me?&nbsp; Thanks![/quote]<br /> <br /> <br /> Hello Linda,<br /> <br /> You can turn on the option for &quot;Automatically create a defect when a test fails.&quot; by doing the following.<br /> <ol> <li> Navigate to the Setup Tab &gt; The System Configuration Folder on the left folder navigation screen.</li> <li> Select &quot;System Options&quot; &gt; Navigate to the &quot;Confirmations:&quot; section.</li> <li> Make sure &quot;Automatically create a defect when a test fails.&quot; is selected, if not, click the box and then click submit at the bottom of the page.</li> </ol> Here is a quick video walk-through of the above steps:<br /> <br /> Thanks!<br /> Will<br /> 10/2/2014 10:41:54 AM Will Woodford 6bb4da30-8e26-4719-ad0b-884c6e59241d RE: September release 9.9.0 (SaaS) haev removed users Defect tab Hello Graham,<br /> <br /> Thank you for your post. At your convenience please check on the Defect tab (access) and let us know if you still experience issues.<br /> <br /> Thank you,<br /> Christiane 10/2/2014 10:18:55 AM Christiane Gangloff d49ad495-b0ec-4bec-b20e-2578fd2ec45d September release 9.9.0 (SaaS) haev removed users Defect tab A number of users with access to Defect tab now find that this tab is no longer visable to them. I am the only admin and I have made no changes to the user group. Could this have been introdcued as part of the September release?<br /> <br /> <h2 class="Heading2"> Fixed in Release 9.9.0, September 2014</h2> <table style="width: 100%;"> <colgroup> <col style="width: 97px;" /> <col /> <col /> </colgroup> <tbody> <tr> <td class="td_7"> Id</td> <td class="td_7"> Functional Area</td> <td class="td_7"> Summary</td> </tr> <tr> <td> 803505</td> <td> Global</td> <td> Fixed URGENT issue: Ensure ID field is locked to prevent unintended cross-record edits</td> </tr> <tr> <td> 803490</td> <td> Attachments</td> <td> Adding Attachments was timing out in some circumstances</td> </tr> <tr> <td> 803548</td> <td> Email</td> <td> Fix Subject, Body and From Email on Test Run History Alerts</td> </tr> <tr> <td> 803553</td> <td> Fast Edit</td> <td> Dates on Fast Edit were not adjusted for the user&#39;s time zone preference</td> </tr> <tr> <td> 803544</td> <td> Hours</td> <td> Defect information was not pre-filled when clicking the hours icon</td> </tr> <tr> <td> 803490</td> <td> Quick Search</td> <td> Optimize Quick Search (All) for performance</td> </tr> <tr> <td> 803312</td> <td> Upgrade</td> <td> Security permission on Reports and Dashboards was unchecked unintentionally</td> </tr> </tbody> </table> 10/2/2014 7:17:45 AM Graham Kesley ac251f98-980e-4039-8fa1-9339920115f6 RE: QAComplete Integration <p> Hi! I just spotted a vote on this post - thought I&#39;d make sure the info is out there: With QAComplete Release 9.9.0, there is an entirely NEW integration with TestComplete. You can now associate QAComplete Tests with TestComplete projects, run TestComplete on schedules, and it posts results of your automated tests to the Test, Test Set, and Test run History.</p> <p> If you haven&#39;t checked it out yet, there&#39;s more information here:</p> <p><br /> <br /><br /> &nbsp;</p> 9/23/2014 7:37:29 AM Barbara Eaton 69af6587-d664-4366-a16b-d3e11449b228 RE: Automated running of TestComplete scripts by QAComplete Hi Masha,<br /> <br /> Thank you for your concern, I appreciate.&nbsp;<br /> Not sure if you meant about my last reply, but I can still reply to you (althought I do not work with Mathijs) and share my thoughts.<br /> <br /> In general I am very satisfy of TestComplete/TestExecute. With QAComplete, I am not entirely satisfy since I have not been able to use the automation features fully. Probably due to their limits and time. I feel QAComplete is still more dedicated to manual testing than automated testing.<br /> <br /> Regarding my project, it is now delivered with a full setup TestComplete, TestExecute, Automated Testing Bridge complete setup and QAComplete configured to retrieve the test results from the test runs (with the old legacy feature)<br /> <br /> I d like to focus on QAComplete now.<br /> The new functionalities regarding test automation (Under Test Library, Automations tab with Test Schedules, Hosts) in QAComplete do not satisfy me. I lke the intention to separate schedules and host, but this is cumbersome to use compare to the old legacy features.<br /> Correct me if I am wrong, you need to import &quot;manually&quot; ZIP file of the project suite (pjs/mds files) for each test you want to run according to the Test Schedules you setup. Therefore when any test change in your test suite you need to upload a new ZIP file.<br /> How do you manage the changes of your project suite without needing packaging every time your project suite.<br /> <br /> In the help document (page 163 in PDF file of QAComplete) stands &quot;Pack your TestComplete test projects or project suites to a .zip archive. You can store the TestComplete projects on a shared network folder or website. You can also upload the files directly to your&nbsp;Tests in the Test Library.&quot;<br /> Does this mean I don t need to zip my project suite? This might be the solution.<br /> <br /> Also the old legacy features (Under Test management --&gt; Automation) where it was possible to &quot;Start Now&quot; the test suites was useful, because you were able to verify at any time whether the bridge btw QA and TC was working (without waiting for the scheduled time you set up). The new features do not allow this anymore.<br /> <br /> My wish would be that the Test agent/Automated Bridge Testing could synch between TestComplete project suites located on a shared folder and populate automatically the Test library in QAComplete. Then we could choose the test suite/project suite to run from QAComplete ( and not prepare your test suite in advance in TC) and gets the related test results under Test Management -&gt; automation. The integration btw TC and QAComplete is not finished and new features/updates might come. You probably know.<br /> <br /> Regarding the displayed test results, the defined numbers of nbr tests/passed/failed are unclear (still under Test Management -&gt; automation). I am not able to understand what they represent after executing the test runs. In TC, the test logs display 1 pass for 1 test case. While in QAComplete, it says 10 passed for 10 tests whereas I ran only 1 test case. I could not find today an answer to a post I sent in another topic (<br /> <br /> I wish to be able to use QAComplete more, but I am not working anymore in the project. And my guess is that with time, this project will increase with new test cases. And the management of the test automation with QAComplete might not be easy. The new features introduce in some ways new ways of working with QAComplete that needs to be learned. I am not enough experienced with the QAComplete and the Automation features to conclude whether this is good or not. But I am confident it is getting there.<br /> <br /> Another discussion would be how to execute a single test case which has parameters from QAComplete instead of specify a whole pre-configured project suite with only one test case included.<br /> <br /> Voila!&nbsp;<br /> This was maybe a long feedback and lessons learned from this project. but I think working with the Smartbear products was very interesting and enriching. I d like to continue in the future. Dont hesitate to contact me if needed ;-)<br /> <br /> <br /> <br /> 9/23/2014 3:29:02 AM thomas brossamain bac9b325-860a-4677-a7a5-c619cf28012a