QAComplete, DevComplete and ALMComplete email escalation alert upon status change ALM Complete: escalation rule set up to send the email immediately to the individual and once per day there after with a &#39;status&#39; change as the trigger.<br /> The solution was incorporating an &#39;or&#39; statement in the logic. The difficulty is the ALM UI...I have no idea what the extra And is doing for you after the last ).<br /> ((Date Last Escalated Not equal &lt;&gt; Today) OR (Nbr of Escalations exactlyMatches = 1)) AND<br /> <br /> No question - just a posted solution. Unless someone can explain the trailing AND concept. 4/23/2014 5:44:58 PM s larson 38bcdcf5-4d6b-4896-8292-b22a445405f6 RE: An error occurs when importing requirements into QAComplete Hello Kat,<br /> <br /> Thank you for your post. Please k<span id="j_id0:allCommentsF:allCommentsPB:allCommentsPBS:listTable:2:j_id36" style="word-wrap:break-word;"><span style="color: #000; word-wrap:break-word;"><span id="j_id0:allCommentsF:allCommentsPB:allCommentsPBS:listTable:2:j_id43">eep in mind that you must provide all required fields. By default in Requirements the Title and Status are required. You may have additional required fields based on your own particular setup.<br /> <br /> If you still have trouble, please contact support where you can provide us with your .csv file and we can further look in to this issue for you.<br /> <br /> Thank you,<br /> Christiane</span></span></span><br /> 4/22/2014 3:39:21 PM Christiane Gangloff e851abeb-bb13-4556-b1e7-ae8818c1498c RE: Test Steps out of sequence Hello Stephen,<br /> <br /> The steps being out of sequence issue has been corrected. Please let us know if you still experience this issue, thank you.<br /> <br /> Christiane 4/22/2014 3:36:53 PM Christiane Gangloff 7fb4024f-5e5d-4e4f-99b5-a8141378f23a RE: Incorrect test count when running Test Complete tests from QA Complete Working on a resolution with support now. Thanks. 4/18/2014 4:42:38 AM Chris B 9158ab14-46fc-483a-ac02-8c269e9eec36 RE: Issue with QA Complete Integration with Test Complete After dealing with this issue and QA Complete support I can tell you this is a known issue. There is even a document that is now shared by the support team with users who open a ticket to show you how to fix it. More than likely the automation bridge extension is not installed in whatever application the tests are running in (Test Complete or Test Execute). I&#39;ve seen this same issue a few times here now after installing Test Execute. Open up the application you run tests with (TC or TE) and go to the install extensions option. Make sure the automated bridge extension is installed, if it is not then add it manually.&nbsp; 4/17/2014 7:06:32 AM Chris B 4cefe42e-1994-4bed-b26c-864d8feef425 Incorrect test count when running Test Complete tests from QA Complete Throwing this question out to the community as I still have no answer from SmartBear support after 3 weeks.<br /> It seems that when we schedule Test Complete test runs from QA Complete we get the wrong number of total tests, passed tests and failed tests. This only happens when we add event handlers to the project. It would seem that Test Execute counts the event handlers. I confirmed this by capturing the htttp post from Test Execute to the QA Complete server. Once we remove the event handlers the issue does not happen. Has anyone else experienced this issue? Any suggestions on how to resolve this? Thanks. 4/17/2014 7:01:57 AM Chris B d8e36673-00fa-4792-970a-9c634ccf088d RE: A better way to see test status Ole,<br /> &nbsp; I am sure this answer is way to late to help you but maybe someone else can use the information. &nbsp;The table I updated was &nbsp;[SoftwarePlanner].[dbo].[GalleryItems]. &nbsp;I updated the column [GalleryItemType].<br /> <br /> Again, sorry for the reply so much later. &nbsp;I am subscribed to this thread but never got an email saying it was updated.<br /> <br /> Good luck,<br /> Mike&nbsp; 4/8/2014 11:01:28 AM Mike Lyons 3077c25b-7c58-41b0-9fef-a7aa6cf58b1f RE: RE: How to organize regression tests? Anik,<br /> &nbsp; That is much better than doing it by hand. &nbsp;Not perfect but much better.<br /> <br /> Thanks for posting it.<br /> <br /> Mike<br /> <br /> <br /> <br /> <br /> <br /> <br /> 4/8/2014 10:46:57 AM Mike Lyons 7f56b70f-1b03-4935-b6c8-a567fe0106cb clearing userlist in chat application Now am doing chat application in flex, actually i want ,when i click the logout button the userlist should be it&#39;s not cleared ,that is my main to solve this? 4/7/2014 4:03:04 AM anupama s e8dcc5c2-015a-40d9-a0e0-43973914575e Test Steps out of sequence When running a test, we have found that the steps are out of sequence. Exiting and viewing the test in the library and the steps are all correct. Any ideas what is wrong? 4/1/2014 2:36:12 PM Stephen Nealon 45ca47b4-bc66-4fb8-9611-f299cb88de8c An error occurs when importing requirements into QAComplete I have recently been trying to import requirements into QAComplete with no success. When I try to import, I get the following error message;<br /> <br /> <span class="errorText" style="font-weight: bold; color: red; font-family: Arial; font-size: 11px;">An error occurred while processing your request and has been logged with the System Administrator. If you continue receiving this error message, please contact Support.</span><span style="color: rgb(0, 0, 0); font-family: Arial; font-size: 11px;">&nbsp;<br /> <br /> This message occurs whenever I save any file as a .csv, whether saved in LibreOffice or Excel. If I export a requirement document and reimport without touching the file, it imports fine without the error. I have tried different variants of .csv (different field delimiters and text delimiters - with comma and speechmarks as the default) but to no avail.<br /> <br /> Anyone have any ideas what may be causing this?</span> 3/26/2014 4:21:21 AM Kat Fielding db9e0be8-b11a-459e-abd0-a5f689fc791e RE: Establishing connection between Crystal Reports and ALMComplete Thanks Rabin. You have been very helpful. 3/21/2014 11:48:10 AM Brian Daniel 3ad56b44-6850-44d7-9026-e898476b0b2f RE: Establishing connection between Crystal Reports and ALMComplete <br /> Sorry, I forgot to include the preceding steps before you try to create a connection from Crystal Reports. Here are the steps.<br /> 1.1) Open Windows Explorer on the server hosting Crystal Reports.<br /> <br /> 1.2) Navigate to C:\Windows\SYSWow64 directory, locate odbcad32.exe, right-click on the file and select Run as Administrator.<br /> <br /> <span face="">1.3) Navigate to the System DSN tab in the ODBC Data Source Administrator and select the Add... button.</span><br /> <br /> <span face="">1.4) Enter agSPEnt in the Name field, specify the server where your SoftwarePlanner DB is located in the Server field and click Next.<br /> <br /> <span face="">1.5) Select the option to use SQL Server authentication, enter psUSer in the Login ID field and the user&#39;s password in the Password field and click Next.<br /> <br /> 1.6) Select the Change the default database to: option, use the drop down to select the SoftwarePlanner database and click Next.<br /> <br /> <span face="">1.7) Click Finish and then the Test Data Source... button to ensure a successful connection to the database then OK 3 times to exit the program.</span></span></span> 3/21/2014 10:14:56 AM Rabin Ranabhat 1c5530a3-e102-4b41-8d0d-d5f4889c312a RE: Establishing connection between Crystal Reports and ALMComplete Actually, I just noticed I was looking at an existing report's connection that had agSPEnt in it, but it couldn't resolve the connection because I don't seem to have that ODBC connector available. Do I have to create an ODBC connector from the Windows Control Panel called agSPEnt? The only ODBC options I have are dBase Files, Excel Files, and MS Access Database from the New Connection ODBC (RDO) option. 3/21/2014 10:08:55 AM Brian Daniel b11e6034-9790-4072-8e43-f418481970fe RE: Establishing connection between Crystal Reports and ALMComplete Perfect! This is what I needed to confirm the procedure for doing this. I had downloaded an existing report and looked at the database connection and it did have the data source as agSPEnt. I just need to get the account credentials from the DBA. Thanks for your help Rabin. 3/21/2014 9:49:29 AM Brian Daniel 35e3a4c4-c773-4d75-90d5-f388c165fa26